Here’s all you need to know before guests visit in preparation for an enjoyable experience.
- Booking and cancelations
- Is it mandatory to prebook the date of the visit online?To ensure the safety and well-being of our guests, we are currently operating with reduced Park capacity. An online reservation is mandatory before your visit or you will not be granted access to the Park.To ensure the safety and well-being of our guests, we are currently operating with reduced Park capacity. An online reservation is mandatory before your visit or you will not be granted access to the Park.
- How to advise the guests to prebook the date of their visit if they have an undated ticket?
- Step 1: Please visit the booking form for selected park. Ferrari World Abu Dhabi, Yas Waterworld, Warner Bros. World.
- Step 2: Please fill out necessary details
- Step 3: The guests will receive their ticket via email.
- Step 4: Arrive to the park on the selected date showing your reservation or voucher
- Step 1: Please visit the booking form for selected park. Ferrari World Abu Dhabi, Yas Waterworld, Warner Bros. World.
- Step 2: Please fill out necessary details
- Step 3: The guests will receive their ticket via email.
- Step 4: Arrive to the park on the selected date showing your reservation or voucher
- How can I book the date for my group?Please contact Groups & Events Team and based on our capacity for the selected date we will inform you if we can accommodate the group.Please contact Groups & Events Team and based on our capacity for the selected date we will inform you if we can accommodate the group.
- The guest has to cancel or postpone their visit, but they have already booked the date?Contact Yas Concierge to amend your reservation voucher up to 24hrs before your guests visit.
Call on 600 511115 or email b2b@yasconcierge.comContact Yas Concierge to amend your reservation voucher up to 24hrs before your guests visit.
Call on 600 511115 or email b2b@yasconcierge.com - I would like to have a sight visit and I’m not planning to use the rides and attractions in the park. Can I visit the park without booking the date?All visitors to the park have to prebook their visit, due to the restrictions in capacity. Please reach out to your contact at Sales team and they will be happy to guide you in booking your date for the visit.All visitors to the park have to prebook their visit, due to the restrictions in capacity. Please reach out to your contact at Sales team and they will be happy to guide you in booking your date for the visit.